FAQ
Reservations and Accommodation
What are the check-in and check-out times? Check-in time is 14:00 and check-out time is 11:00. Please contact us in advance for early check-in or late check-out requests.
How can I make a reservation? You can make an online reservation by checking the availability calendar on our bungalow page. Alternatively, you can make a reservation by phone or through our contact form.
How will I receive my reservation confirmation? Once your reservation request is received, a confirmation will be sent to you via email as soon as possible.
What is your cancellation and modification policy? Free cancellation or date changes are available up to 48 hours before the reservation date. Cancellations made within 48 hours of the reservation date are subject to full accommodation charges.
What payment methods are accepted? We accept cash and credit card payments. A deposit may be required at the time of reservation.
Bungalow and Facilities
What is the bungalow capacity? Capacity information for our bungalows is specified on the bungalow detail page. Please visit our page for detailed information.
What amenities are available in the bungalows? The amenities available in each bungalow (Wi-Fi, air conditioning, kitchen, etc.) are listed on the detail page.
Are pets allowed? Please contact us for current information regarding our pet policy.
Is parking available? Yes, free parking is available for our guests.
Is breakfast included? For current information about our breakfast service, please check our bungalow detail page or contact us.
Is there an age limit for children? We welcome guests of all ages. We have suitable bungalow options for families with children.
Privacy and Security
How is my personal data protected? Your personal data is protected under the Personal Data Protection Law No. 6698 (KVKK). Please visit our KVKK Information Notice page for detailed information.
Does your website use cookies? Yes, cookies are used on our website for session management and site security. Please visit our Privacy Policy page for detailed information.
Contact
How can I reach you? You can reach us by filling out the form on our contact page, by calling, or by sending an email.
Couldn't find what you were looking for? Please don't hesitate to contact us through our contact page, and we'll get back to you as soon as possible.